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    FAQ’s

    When you sign up for DKnits rewards you will get a sign up bonus immediately! Every purchase will give you 1 point/$1 spent. You can get extra rewards by leaving product reviews.

    Use the contact form above to message me with your custom order inquiry. I might need more information before being able to give you a quote, so make sure to be as descriptive as possible and include pictures if you can

    Most items are ready to ship and will be shipped within a 1-3 business days. If your order includes pieces that still need to be crafted, you can see a shipping estimate on that listing to make sure it will be ready in time. Rush orders can be processed for an extra fee, depending on project size.

    Returns are accepted within 30 days of delivery. All returned items must be returned in their original condition to receive a full refund. We do not accept returns on personalized items. Buyers are responsible for return shipping costs. Please make sure you check carefully before you order!

    DKnits is not responsible for your package once it has been shipped. I will double check your shipping status, but items stolen or lost in the mail cannot be refunded.
    Please be mindful of shipping times when buying an item you need within a specific timeframe.